Refund policy

We want you to feel good about your order. Here is exactly what happens in each case.

Changed your mind. You have 30 days from delivery. Tell us it is not for you and we refund it in full — opened or unopened, with nothing to send back. One refunded order per customer. We would rather you find out than keep a tin you will not use.

Damaged, wrong, or missing. If your order arrives damaged, is not what you ordered, or never turns up, email hello@calmea.shop within 30 days of delivery with your order number, and a photo if something arrived broken. We will replace it or refund you in full, and this is not counted against the limit above.

Digital guides and planners. When included as a gift with a box, they have no cash value and are not separately refundable — and refunding a box does not require you to give the guide back. Digital products sold on their own (such as The CALMÉA Focus Kit · Digital Guide) are delivered by email and are non-refundable once delivered; if your download link does not work, email us and we will make it right.

Subscriptions. You can skip, pause or cancel before your next billing date at no cost, using the link in your subscription emails or by emailing us. Orders that have already been billed still ship and are covered by this policy.

How to start a refund. Email hello@calmea.shop with your order number. We reply in one to two business days. Approved refunds go back to your original payment method, usually within five to ten business days after approval. Original shipping charges are refunded when the fault is ours.

We may decline a request where there is clear evidence of abuse, such as repeated refund requests across multiple orders or accounts.

Sold by:
Shining Cleanse LLC, trading as CALMÉA
522 W Riverside Ave #5604
Spokane, WA 99201, United States